EzyCourse Features Request

Right now, if you create a repeating weekly event, there is no way to cancel a single week. You just have to email your users and hope they see the email since the event will still be shown in their calendar as if it's still happening. Not a great UX. Ideally, you can edit the weekly event once created and cancel specific weeks and it will automatically notify anyone enrolled in that event with the option to include a message with the cancellation notice.

Currently, we can make tiered memberships, but that is really just a back-end distinction. There is very little that we can do in a customer facing way to make it easier to market and sell a membership system with multiple levels. There are a lot of fragmented requests, but it would be nice to see EzyCourse come up with a comprehensive strategy on selling multiple membership options. What we need... A better landing page. This needs to include automatic pricing so we don't have a mismatch in the back end and front end-when we change price. It should show all the pricing options. A widget that dynamically shows all included products of all types...digital products, communities, courses, bundles, etc. Better pricing option on all products We need a way to designate if a product is part of a membership, or if it is exclusively a membership product. Currently, we have to create an individual price if we want to sell it as part of a plan. Membership restrictions/support on all products and features. We should be able to memberships from product pages--if you go to the video libraries, there should be a way to buy the membership. Currently, if you don't land on the membership page, you would not even know it is an option. There is no way to notify customers either in the cart as an upsell or on product landing pages. Make supporting content available as member only Blogs should have a member restriction option. The articles should still show up in search but with a lock on them. If they are clicked while locked, it should go to the membership landing page. Knowledge base categories should be able to be restricted by membership. Same function. You should be able to see the lists with short description and search as a visitpr, but the results should show a lock. All other products should have member only options-appointments, communities, etc. with bothe the checkout and the pre-checkout making it clear what you get. Dashboard Make sure all accessible items are highlighted. The links are not to all products. If you give digital products in a membership, the student would not know it unless the click through all the tabs on the left. Basically, it would be nice to be able to sell our membership more easily, and for users to access their content more easily.

I have things I would like to offer only to members: audio libraries, blogs, video libraries, live streams, meetings, coaching programs, etc. It would be nice to have a pricing option for members only. You could select the plans it is included in, and then, in all places where there is a price/payment or at checkout, it would show the member pricing. And if you are a member, it would show access. I am particularly interested in having this for the knowledge base articles. Maybe through categories. But for existing paid content, the issue is that you have to set a price you won't use to get member-only access. The idea is that the item wouldn't show up as free if you have no pricing, and you wouldn't have to create an individual price that confuses customers if you don't actually want to sell it individually. For many products, we have to create the price, set it as restricted to prevent purchase, and then add it to memberships. But there's no way to market it as a member product on the product page. For example, if you want a video library available only to gold members, the pricing page would include a member-only button. You could add the item to memberships either through the current method or by clicking buttons on the pricing tab. Customers would not see any way to buy individually. All they would see would be buttons to get the membership. And if they had the membership, they would see access buttons.

Often I would like to add an audio or video in an another libray. For now, I have to copy/paste. It would be easier just to clone the audio/video and then add in the good library.

I am just starting to play around with the email campaign tool, and it seems pretty sparse. I would like to be able to save a campaign that I am working on. I might want to set it up and need to go back as I come up with more ideas, or realize I need a new picture. It seems like you cannot save and edit more later. Also, it looks like you cannot copy a previous message and use it as a new message. This might be useful for a series where much of the message is similar.

I would like a way to preview a video library just like I can when customising and building pages. It is cumbersome to have to go into a private tab and log in using a test account in order to see how it looks. This also requires publishing instead of being able to preview changes prior to to publishing which is a typical flow when creating content.

Right now, if I want to import all my contacts, it will not allow me to import more than 1K per upload, improve to at least try 10K per upload. To export contacts its even worst, there is no way I can download more than 100 of my contacts, this is annoying. Also, allow massive tagging and massive filtering of such tags, for example, tagging "bounce" for a given email and being able to "filter" such email to avoid bad email sender health and reputation

Regarding duration, the backend shows video time, and the frontend just shows duration. It should be more explicit and say either video or course duration. If you say 30 minutes of video, the whole course might actually take an hour with assignments, quizzes, and reading. It should also let us select the unit-hours or minutes. I prefer to say 30 minutes to .5 hours.

It looks like the current function is that if a student purchases a second instance of a course, it enrolls them in the course a second, separate time, and the progress does not transfer. So if a student buys an individual course that expires, but then buys a membership, all the progress they made will go away when the individual course expires. If you create a tiered plan system, it does keep progress through upgrades and downgrades, but that looks like the only exception. Progress on a course should be student-specific, not enrollment method specific, and it should persist. If they cancel a membership, then join back up 6 months later, the previous progress should still show up. Or if they run out of time on an individual course, and purchase access again 2 months later, previous work should not reset.

To reduce chargebacks and disputes, it's important to be able to remind annual members of upcoming renewals.