UX improvements to video library
Bridge With Bridget
At the moment the video library layout isn't well structured, and there are not enough videos displayed by default. It feels clumsy, frustrating to use, and requires a lot of unnecessary steps from the user to browse the available content easily. Changes needed.
TOP SUPPORTING ACTIONS:
The SEARCH and CATEGORIES is currenty stacked. To reduce the wasted verticle space, place this alongside these other so the video content can shift up.
TOO FEW VIDEOS DISPLAYED BY DEFAULT + HARD WORK TO VIEW MORE
There are only two rows of videos displayed by default, and the user needs to click a 'load more' button to keep showing more videos 2 rows at a time. This is extremely cumbersome on the user, creating a very frustrating 'one small bit at a time' experience. There is a really nice sentence in this article that explains why this is such a problem: https://medium.com/design-bootcamp/good-enough-was-a-strategy-it-stopped-working-099608bc2bf7
"Your customer doesn’t benchmark you against your industry or your direct competitors. They benchmark you against the best experience they had this week."
People are familiar with, and often use an experience like YouTube, where there is a continuous scroll and a lot of content visible without hard work. This makes a more cumbersome experience stand out for all the wrong reasons. Please implement a larger default number of videos, and make it easier to view more. We want to be remembered for the right reasons!