In the white label mobile app any audio from the library is interrupted and the app restarts when the device enters lock or sleep mode
under review
Guillermo Santos Méndez
I want to report another bug that I identified in the white label app. It happens that in the audio library of the white label app, when playing an audio, it continues playing for a few seconds, but when the device enters "sleep or lock mode", it stops playing, the display of the audio that was playing is lost, and the app restarts. I think this problem can confuse users, as they listen to audio files while working, driving their car, or doing some other activity. When the audio is interrupted, it requires user intervention, and the audio loses continuity.
This does not happen in the official EzyCourse App. When left to play, the audio continues to be heard even if the screen is turned off and the device enters "sleep or lock mode". Why does this happen? Could you please fix it?
Regards
Amani Saaduddin
under review
Guillermo Santos Méndez
Amani Saaduddin hello amani. Will there be any news about this bug?
Guillermo Santos Méndez
Amani Saaduddin Sadek Hossain