Email delivery is not consistent | Voters

Email delivery is not consistent

under review

Shaun Styles

In the attached example, I made a community post at 9:05 p.m. With one Test ID, I received the email notification for "new mention" immediately. With another Test ID, I received the email notification 15+ hours later.

October 6, 2024

Shaun Styles

Hi Nazat Tabassum. Here's a new example from today. Post went out yesterday at 21:05. One email sent right away. The other one on the following day at 12:10.

Nazat Tabassum

Shaun Styles Hi Shaun, so sorry to hear that. Also apologies for the late reply, it was our weekend. Can you please forward the emails in your whatsapp group? My team will check and get back to you. Thanks!

Shaun Styles

Nazat Tabassum Hi Nazat. No problem at all. As requested, I just sent the emails in the WhatsApp group. Please let me know if you need anything else.

Shaun Styles

Hi Nazat Tabassum. Thanks for your message. I did not see any delays last night. However, here are 3 other examples. Some were even worse in the delivery (eg. sent on Oct 4 at 21:05, delivered Oct. 7 at 13:55).

Nazat Tabassum

Hi Shaun Styles, are you still facing the same issue? Because we have tried it on our end and received the mails instantly.

Amani Saaduddin

marked this post as

under review