Duplication of Enrolments | Voters

Duplication of Enrolments

planned

Gabby Button

If a user has purchased a course and that course is provided in a membership that they subsequently join they have duplicate enrolments in that course as per the pic below. The duplicates actually appear on their dashboard and ours as separate enrolments.

July 23, 2025

EzyCourse Team

marked this post as

planned

Sadek Hossain

and they need it as separate for progress and tracking purposes..

Sadek Hossain

its intentional.. we may bring a setting for this.. lots of creators want re enrollment as they do it on a regular basis

Gabby Button

Sadek Hossain that may be true for when a course has an expriy for its validity eg. First Aid etc. when they have to sit and pass their assessment each year or whatever the freuquency is but definitely not for general courses or most course creators and coaches..

EzyCourse Team

Hi , Memberships and courses are handled as separate purchases. So if a user first buys a course, and later joins a membership that includes the same course, they will see multiple enrollments.

Since each comes from a different order, this is expected behavior and not a bug. Hope its clear

Gabby Button

EzyCourse Team oh trust me this is a BUG. There is no logic in that and clients are totally confused. There is NO REASON to have two enrolments for one course. If they have a course entrolled and it is in a membership there should simply be no change. It is DEFINITELY NOT expected behaviour. Maybe you think that is the case from a technical perspective but it is not at all acceptable from a user interface perspective.

Gabby Button

Sadek Hossain